Of the company named "KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K"
Welcome to our website bunkerprintlab.gr (The Website)
For KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K, your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and adopt special measures to keep it safe.
Who is the Data Controller?
Below is the basic information on the processing of your personal data that will be carried out by KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K with headquarters at 17 Vikela Street, Heraklion, Crete, tel. 2810 226886 , in its capacity as "Data Controller".
For any clarification, question or legal requirement regarding your privacy and the processing of your personal data, you can contact us at any time by sending an email to [email protected]
What data do we process and why?
The personal data that KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K processes are those provided to us when you complete an order and product purchase, and those we collect while browsing or using the services offered by bunkerprintlab.gr. KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K may thus collect data from you such as personal information such as first and last name, shipping address and billing address, browsing data and your shopping habits.
Your personal data is processed for the following purpose:
to complete and execute the purchase contract for the products offered by bunkerprintlab.gr,
to offer you the services of bunkerprintlab.gr. when you subscribe to the newsletter,
to allow registration on the website and the use of services intended for registered users.
to manage your requests together with our Customer Service.
In the above cases, the processing of your personal data is legal because it is necessary to perform a contract with you or to provide you with the service you specifically requested.
We also perform statistical surveys and analyzes with data in aggregate form to understand how users interact and use the website, improving our offers and our services. However, only with your express consent, we process your personal data for:
to continue commercial and promotional communication,
to personalize the website and commercial offers based on your interests;
Who will process your personal data?
Personal data is processed by personnel properly trained by KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K in the capacity of Data Controller. For organizational and operational requirements related to the provision of services by bunkerprintlab.gr, your personal data can also be processed by our partners. They have been evaluated and selected by KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K for their proven reliability and competence and with whom our company has signed contracts of confidentiality and compliance with the provisions of Regulation 2016/679. We have signed personal data processing contracts with those who are necessary in accordance with the requirements of the above Regulation and have undertaken the obligation to remain permanently compliant with the requirements of the Regulation and the current legislation.
What are your rights?
At any time, depending on the specific processing, you can: withdraw consent to the processing, find out which of your personal data are at our disposal, their origin and how they are used, request their updating, correction or inclusion and, in the cases provided for by the provisions in force, the cancellation, restriction of processing or opposition to their processing. If you wish, you may request to receive the personal data held by KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K about you in a machine-readable format and, where technically feasible, we may transfer your personal data directly to a third party who will indicate us.
If you believe that your personal data has been obtained illegally, you can contact the supervisory authority responsible for the observance of personal data protection rules. This newsletter may be modified over time, so we invite you to periodically familiarize yourself with its content.
1. Who is the Data Controller?
The Company with the name KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K with headquarters at 17 Vikela Street, Heraklion, Crete, tel. 2810 226886 is the Data Controller.
You can always contact KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K by sending an e-mail to the address: [email protected]
2. What personal data do we collect?
The categories of personal data that KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K collects and processes when you browse or buy at bunkerprintlab.gr are:
a) we collect the necessary personal data to complete and execute your purchase on bunkerprintlab.gr such as first and last name, e-mail address, shipping address, billing address, telephone and payment details,
b) we collect your e-mail address when you subscribe to our newsletter service
c) we process your personal data that you provide to us when you contact our Customer Service to assist you,
d) with your express consent, we collect and use your personal data for marketing purposes;
e) for your registration as a Member on the bunkerprintlab.gr site, we collect your first and last name, e-mail address, password. If you are a registered user, we collect information about your access to the pre-registered area of the Website. With your express consent, through the analysis of your personal data we can process information about your interests and preferences regarding our products and services, so as to present you with suggestions and offers in accordance with your preferences. In case of your authorization to enter your site account via external social networks, we collect from third parties the information required for registration/authorization via Facebook and Google.
f) When you use our services or visit other pages that incorporate content from bunkerprintlab.gr, we may receive data about you, such as the pages you visit. We collect this data through third party providers such as Google analytics and through cookies. For more information you can refer to the cookies policy we use and accept or not its terms. With regard to third party providers for example Google analytics, we may share data or otherwise process data about how you use the KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K site, in a manner consistent with our Policy and always with the commitment that the this data will be used exclusively for the purpose of informing the subject about offers and promotions of our products and services. We also share your payment details with payment service providers (e.g. banks) in order to process payments or dispute a transaction.
3. How do we use the personal data we collect?
KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K collects and processes your personal data for the following purposes:
a) to complete and execute the purchase contract for the products offered on bunkerprintlab.gr. When you complete your purchase, we ask you for the necessary personal data for the execution of the contract, such as payment, anti-fraud control whenever you choose to pay by credit or debit card, billing, shipping the product and possible return management . Registration on the Website is possible by entering certain personal information, necessary for the verification of your identity and the development of the services offered to registered users. For this purpose KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K needs to collect, regarding each service and its features, the necessary personal data for the development of the service requested by you.
b) sending our company's newsletter and promotions: After purchasing a product from us on the Website, we send you to the e-mail address you have provided us, communication material with our commercial offers on products and services. A necessary condition is that we have received your consent for sending you our newsletter.
c) with your express consent, we may use the electronic address (e mail) or postal address you have provided us for commercial communication regarding our products and services, so that you are informed of new arrivals, exclusive products, our offers and promotions. Also, always with your consent, we may use your personal information in the context of conducting market research and satisfaction surveys in order to improve our services and the relationship with our users. These communications will be made exclusively in a manner pre-selected by you (via e-mail, SMS, telephone, registered mail, Viber, Whatsapp).
d) only with your consent, KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K can personalize your experience as a registered user on bunkerprintlab.gr, and address you with suggestions and offers according to your preferences and send you personalized commercial communications that match your interests (e.g. via e-mail, SMS, phone, registered mail, Viber, Whatsapp, etc.). Personalization will be done through analysis of your past purchases and other information described in the previous paragraph "What personal data do we collect?"
If you have given your consent for the processing purposes of points c) and d) and in the future you no longer wish to be informed via the above methods or would like to limit the way in which we communicate with you, you can stop at any time or modify this communication by sending a relevant e-mail to the address [email protected]
Please note that you may receive further communication from us even after you have submitted your deletion request, as some shipments may already be scheduled and our systems may take some time to process your request.
Regarding all the activities mentioned above, we will process your personal data mainly through IT and electronic tools which guarantee high security standards, in full compliance with the applicable legislation.
e) If you send us your resume for a nomination to an open position, we will use information contained in your resume solely for that purpose. Your CV will be kept for a maximum period of six months, after which it will be securely destroyed: if you wish, you can send us a new updated one.
4. Legal basis of processing:
We process the personal data of our customers, users and visitors only by virtue of one of the prescribed legal bases of processing, namely:
A) for the completion and execution of the contract to which you are a counterparty. When we process your data to complete the purchase contract to which you are a party, please ensure that you use the minimum information necessary to complete it. This basis legitimizes the processing of personal data carried out in the following activities:
- completion and execution of the purchase contract for the products offered by bunkerprintlab.gr,
- offer of bunkerprintlab.gr services when you choose to subscribe to the newsletter,
- registration on the website and use of services intended for registered users.
- managing your requests together with our Customer Service.
Providing your personal data for these activities is a contractual obligation. You are free to share your data or not, but in the absence of the necessary data, it will not be possible to conclude or perform the contract and satisfy your requests. This means that you could buy the products and you would not be able to benefit from the services of the KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K company and also our company would not be able to manage your requests,
B) for our company to comply with its legal obligation in accordance with the provisions of national and community law, as well as international conventions (e.g. tax etc.)
C) for the defense of our company's legitimate interest. Some of your personal data in case of purchase of products on bunkerprintlab.gr via credit or debit card may be processed to carry out anti-fraud activities: we have a legitimate interest in conducting this activity for the prevention and prosecution of any illegal activity.
D) based on your express consent. We carry out the following processing exclusively in the case where you have given your express consent:
conducting marketing activity and market research.
analysis of your browsing and consumption habits in the context of using your profile in order to personalize your experience on our website.
E) In accordance with the provisions of Law 3741/2006, as applicable to the "Protection of personal data and privacy in the field of electronic communications and amendment of Law 2472/1997"
5. Who will process your personal data?
• Staff of Our Company:
Your personal data will be processed by appropriately trained and authorized for the processing in question, from the KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K company of our company.
• Notification to third parties
KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K shares your personal data with:
A) Third party service providers that process personal data on behalf of KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K, transfers and deliveries, hosting, management and maintenance of our data, email and sms distribution, research and analysis, management of MAROUDAS S.A. promotions, as well as management certain services and elements. When we use third party service providers we enter into agreements obliging them to apply appropriate technical and organizational measures to protect your personal data in accordance with Regulation 2016/679 and internal legislation.
6. How long will we keep your data?
We keep your personal data for a limited period, different depending on the type of activity for which the processing of your personal data is intended and also the written provisions. After this period expires, your personal data is permanently canceled or securely destroyed or anonymized.
Your personal data is kept for the following periods and according to the following criteria:
a) data collected for the completion and execution of a contract for the purchase of goods at bunkerprintlab.gr: until the completion of the administrative-accounting formalities. Billing data will be retained for ten years from the date of billing.
b) the data of the registered user: the data will be stored until you request the cancellation of the "registered user" profile on the KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K company site or by sending a relevant e-mail to [email protected]
c) the data related to the payment: until the certification of the payment and the conclusion of the relevant administrative and accounting formalities resulting from the expiry of the right of withdrawal and the conditions applicable to contesting the payment or transaction.
d) data related to user requests to the Customer Service: data that is useful to help you, will be kept until your request is satisfied.
e) Resume: for six months from receipt.
f) Data used for commercial communication activities to users who purchase products on bunkerprintlab.gr: this data is kept until the user sends a request to stop receiving relevant information via e-mail to [email protected]
7. Your Rights
At any time you can exercise your rights regarding the specific processing of your data by the company KOINONIKH SYNETAIRISTIKH EPIXEIRHSH SYLLOGIKHS K K In particular:
a) You have the right to access your data and request that it be modified, corrected if it is incomplete or inaccurate, deleted or restricted, etc.
b) Request an electronic copy of your personal data
These rights are not absolute, as they may e.g. be limited by tax legislation. In the event that we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you want to request a copy of your personal data or exercise any other right, please contact us by sending a relevant e-mail to the address [email protected]
To ensure that our users' data is not subject to infringement or illegal use by third parties, before we grant your request to exercise one of your rights above, we will ask you to provide us with certain information and supporting forms so that we can be sure and to verify your identity.
8. Safety measures:
For the safe processing of personal data, we use appropriate technical systems and organizational procedures to protect the information. These include:
Physical security and protection of access to all areas of our company where data is stored.
Our company makes every effort to use products and services (electronic and non-electronic) that, in their initial design, create friendly conditions for the protection of data subjects. We also make a continuous and systematic effort to make use of appropriate technical and organizational measures that ensure that, by definition, only data that is necessary for the purpose of processing is processed.
Every access to software and hardware is done with a password by authorized persons and we have up-to-date firewall and antivirus systems. Also, the process of storing the information is done with encryption. All information stored with the cloud computing method is encrypted.
Our company makes sure to systematically upgrade the software it uses in order to provide the maximum possible information security.
Continuous information and training of our staff regarding the safe processing of data.
There are security cameras to monitor our record storage areas.
When paying, we use secure protocols that have information encryption.
We take every necessary measure so that the data we transmit to third parties for the operational needs of our company is minimal and does not lead to the identification of their subject. We have also signed contracts of confidentiality and compliance with the provisions of Regulation 2016/679 with the third parties to whom we share the data or perform data processing on our behalf.
The services we provide on our company's website are aimed at people over 18 years of age. If the data entered on our company's website comes from a person under 18 years of age, we cannot know about it and we are not responsible for it. In the event that we become aware that this data comes from a minor, we will immediately delete it.
If you are under the age of 18, please do not purchase any product online and contact an adult who has parental responsibility for you before taking any action that leads to a sales contract.
If you believe that your personal data has been obtained illegally, you can contact the supervisory authority responsible for the observance of personal data protection rules.
11. Modifications to Current Information
Our company is subject to Greek Law and the competent Courts for the resolution of any dispute are those of Heraklion, Crete.
Last Update: 01.08.2022